Frequently Asked Questions (FAQ’s) - Axia Consultants

about Axia’s RFI/RFP Templates     

General questions

·         How impartial are your RFI/RFP Templates?

·         Why should I spend GBP £100 or more, on a tool to help me select new software?

·         Our software selection process has started and we’re already talking to vendors – have we left it too late to use a Template?

·         What will you do with our (confidential) personal information?

Template content questions

·         How accurate is the information in your Templates?

·         We have one or more software product areas that we are interested in, which are not covered by your Templates. Is there any way we can add them?

·         Do you have industry specific versions of your Templates?

·         Do you have country specific versions of your Templates?

·         I am unsure which Accounting Template to order - both Essentials and Professional versions appear to be suitable?

·         Are the contents of the two individual HR and Payroll Templates the same as the combined HR Payroll Template?

Template user questions

·         How do I amend the Template to my requirements?

·         What if we need help with a Template or with the software selection process?

·         Should I base my software purchase decision solely on vendor responses from the RFI/RFP Templates?

·         What if I don't like your product?

Consultant Questions

·         I only recommend / work with software products I know, so how can your Template help me?

·         We already use a similar RFI/RFP tool – so why should we consider an Axia Template?

·         Are there consultant versions of the Templates which can be used to support multiple clients / organisations?

·         Can your Templates be used as a training tool or for educational needs?

General questions

Q: How impartial are your RFI/RFP Templates?

A: Axia’s Templates are completely impartial. Axia does not operate a referral service and we do not receive any payment from any software vendor. As such, we have no vested interest in the software solution you ultimately select. We are only concerned with giving you impartial information and knowledge for a successful software selection.

Q: Why should I spend GBP £100 or more, on a tool to help me select new software?

A: The process of selecting new Accounting, Business Intelligence, CRM, HR or Payroll software can be very time consuming and frustrating. Axia’s Templates follow a structured methodology and will significantly reduce the time it takes for the whole selection process. If you compare the value of time saved for those involved within your organisation with the cost of a Template, you will see your investment paid back many times over.

Q: Our software selection process has started and we’re already talking to vendors – have we left it too late to use a Template?

A: Not at all. Our Templates are used within many stages of a selection process and even within implementation stages eg to flesh out detailed requirements prior to configuring and testing. Other organisations use our Templates to check that they have included all their requirements within their new system specification. It’s rarely too late to use a Template in the software selection process.

Q: What will you do with our (confidential) personal information?

A: Axia is committed to protecting your privacy. We only use your information to process your order and provide impartial consulting advice/services. We will not share, rent, sell or give away your personal information. For full details, please visit our Privacy Policy.

Axia Consultants RFI RFP Accounting Software - Privacy Policy

Axia Consulting Limited (Axia) is committed to protecting your privacy. To this end, we will adhere to the following policy.

Information collection

We will collect information about you for three reasons:

1.       to process your order

2.      to provide you with impartial consultancy advice

3.      to give you the best possible service

When you provide us with your personal information through the Axia Consulting (www.axia-consulting.co.uk) website, we will treat it in the strictest confidence. All information will be collected and held lawfully, in accordance with the Data Protection Act 1998.

Information use

Personal information which you give to Axia Consulting Limited will be used exclusively by Axia Consulting Limited. That is, to provide you with the products or services you have requested, and/or information about these which match the needs and requirements which you have identified, or expressed an interest in.

On occasions, we may email you with updates, developments, newsletters and other information on areas that you have identified as of interest to you.

We will only send you emails after we have your permission to do so. We will keep the emails as brief and concise as possible. And we will stop sending you emails, when you ask us to stop.

Information sharing

We will NOT pass or give any of your personal information to other organisations and/or individuals, except with your prior consent (or unless we are required to by law).

We will NEVER sell or rent your personal information.

Information quality

We will update our records should your information or interests change and ensure that any subsequent emails/communication you receive reflects this. Should you find any inaccuracies, please let us know and we will correct them.

Information security

We will keep information about you securely and protected from unauthorised change or theft.

Changes to Axia’s Privacy Policy

Axia Consulting Limited may amend this Policy from time-to-time. Please revisit this web page to check whether or not any changes have been made.

Axia Consulting Limited’s Privacy Policy does not extend to areas which are beyond Axia’s control, such as with the transfer of data across the Internet, with SWREG, or with Google - please see below.

Axia’s Online Shop (provided by SWREG) / SWREG Privacy Policy

As well as purchasing Axia’s products directly from Axia, customers may also purchase Axia’s products through our online shop. This is provided by SWREG, Inc., which is part of Digital River, Inc. Please refer to the SWREG Privacy Policy at http://gbp.swreg.org/privacy.htm for their policy about information collected, uses, protection, cookies, sharing, choices, accuracy and access.