Phishing refers
to an email that attempts to fraudulently acquire personal information from
you, such as your Apple ID, password and/or credit card information. On the
surface, the email may appear to be from a legitimate company or individual,
but it's not.
As a general rule, never send credit card information, account
passwords, or extensive personal information in an email unless you verify that
the recipient is who they claim to be. Many companies have policies that state
they will never solicit such information from customers by email.
If you are concerned that your Apple ID or other Apple
accounts may have been compromised, please refer to Apple ID Security below.
If you receive what you believe to be a phishing email
purporting to be from Apple, please send it to reportphishing@apple.com, a
monitored email inbox, which does not generate individual email replies.
Forwarding the message with complete header information
provides Apple with important information. To do this in OS X Mail, select the
message and choose Forward As Attachment from the Message menu. For other email
applications or webmail based services, consult your provider’s support
information to determine how to forward messages with complete headers.
For more information about identifying legitimate emails from
the iTunes Store, see Identifying legitimate emails from the iTunes Store.
For more information about identifying “phishing” emails, see
Identifying fraudulent ‘phishing’ emails.
To report spam or other suspicious emails that you have
received in your iCloud.com, me.com or mac.com inbox, please send them to
abuse@icloud.com.
To report spam or other suspicious messages that you have
received through iMessage, please send them to imessage.spam@apple.com with the
requested information.
For information about best practices in Apple ID security, see
Apple ID: Security and your Apple ID.
For information about two-step verification for Apple ID, see
Apple ID: Frequently asked questions about two-step verification for Apple ID.
If you believe that your Apple ID has been compromised, please
visit Apple ID to change your password immediately.
- Apple ID Support
- iCloud Support
- iTunes Store Support
- iPhoto Support
- Apple Store Support
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