As
you know, your income depends on other people. You give them something valuable
and they give you money. So even if you think you have nothing to exchange, you
have one valuable
item that people want from you
"Approval
and validation* are often far more valuable than material* rewards and are
usually worked for far harder than mere pay."
--
L. Ron Hubbard (*validation: confirm something or someone is true, genuine)
(*material: physical)
In
a Gallup Organization poll of 2,000 workers, 69% said praise and recognition
from their bosses is more motivating than money. Four out of five workers said
recognition or praise motivates them to do a better job.
Studies
by the US Army prove that soldiers improve their performance 90% of the time
when praised and 30% of the time when criticized. But officers in the US Army
still prefer to criticize and rarely praise anyone.
Thanking
employees is an effective management technique. Every manager and executive
must know how to show appreciation to deserving staff members. Good
acknowledgments encourage better behavior and increased production. Validating
good workers can even help a business recover.
For
example, the owner of a small business
had a heart attack and could not work for a few weeks. He recovered and came
back to work and found he had no money to pay his employees. Instead of asking
the employees to leave or borrowing money to cover payroll, the owner used
praise and acknowledgment as "pay."
Every
employee stayed on board without financial pay for nearly two months. The
morale of the group was tremendous. The operation became profitable and the
team was rewarded with more money than they would have normally received from a
similar job.
You Can Use This
Principle in Other Ways
You
can use this principle in other ways. For example, workers can boost their
success by properly thanking their bosses and coworkers. If your leader and
teammates are succeeding, your chances to succeed improve.
Some
people have the mistaken idea that it is wrong or weak to praise people.
"If I thank him or approve his good work, he'll think I'm inferior."
"I can't validate her good work because she's already making more money
than me." "Even though Joe is my friend, he's also my competition for
the raise so I'm not telling anyone how smart he is."
Of
course, this idea is wrong. For example, successful sports teammates are
constantly approving and encouraging each other with loud yells and slaps.
Without this encouragement, the team and each individual would fail.
Praise
also gets a bad name when you are not sincere. Sarcastic praise or lying about
your admiration can actually hurt your relationships. Validating and
appreciating people only helps you if you are honest.
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